wrong e-mail adress in my main account and no way to change it

Forum|Forum|2 months ago
November 16, 2025
1 reply
81 views

i created an new account and and payed with my creditcard. By accident i created an non existing e-mail by combining my mail adresses. Because i can't verify that e-mail adress i can't change it. What can i do?

Account management

kglad

Community Expert

see if you can change following, https://helpx.adobe.com/manage-account/using/change-email-address.html?linkId=100000302808134

D

de_0607Author

Participant

i tryed this but the verification code is send to a non existing e-mail adress. So i can't change anything

kglad

Community Expert

ok. you'll need help from an adobe employee then. if you don't see a post here from a badged employee in the next 24 hrs, repost here.

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