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Participant
November 10, 2025
Question

Wrong email

  • November 10, 2025
  • 3 replies
  • 59 views

I created an account and subscribed to the trial, but I used the wrong email address. I do not have access to that email. How can I change the email address?"

3 replies

kglad
Community Expert
Community Expert
November 11, 2025
Nancy OShea
Community Expert
Community Expert
November 10, 2025

Log-in to your online account with whichever ID (email) & password you used to create your account.

https://account.adobe.com/plans

 

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
November 10, 2025

You'll need to cancel that free stock plan before it reverts to a paid subscription. To do so, use the chat box at the bottom of this screen:

Cancel your Adobe Stock membership

Jill C., Forum Volunteer