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Participant
August 25, 2024
Question

Wrong email address

  • August 25, 2024
  • 2 replies
  • 108 views

I have created this account as my old emial address does not work anymore and when I try to log in it wants me to veryfi my old account with a code sent to the not working email. Which I of course can't.

Is there any other way to get the email address in old account updated.

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    2 replies

    kglad
    Community Expert
    Community Expert
    August 25, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    Community Expert
    August 25, 2024

    contact adobe support via twitter/x - tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.