Wrong Price ?

Forum|Forum|2 years ago
September 19, 2023
3 replies
205 views

Windows

This topic has been closed for replies.

Derek Cross

Community Expert

The Photography Plan, which includes Photoshop and Lightroom, costs around $10 a month. If you have a payment issue, you need to contact Adobe to discuss it, this is are a user-to-user support forum and we can't discuss payment issues. Beware of scam emails, purporting to come from Adobe though.

O

Ole32393645e2b5Author

Participant

I am sorry it is saying that the payment is 1,58€/Month

is this screenshot better?

kglad

Community Expert

@Ole32393645e2b5

yes, that looks like an error. to clarify contact adobe support. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

Derek Cross

Community Expert

Please give a fuller explanation – we can't translate the rasterised text that's on your screenshot.

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