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Participant
June 9, 2023
Question

Wrong Profile Name

  • June 9, 2023
  • 2 replies
  • 203 views

There's someone else's name showing up associated with my account. How do I correct this?

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    June 10, 2023

    https://helpx.adobe.com/manage-account/using/edit-adobe-account-personal-profile.html

     

    ===============================================

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>

    Peru Bob
    Community Expert
    Community Expert
    June 9, 2023

    Go to your forum account settings and change it.

    Participant
    June 10, 2023

    Yep, tried that first but it's not changing the name. When I receive something to Adobe e-sign the wrong name is autopopulating.

    kglad
    Community Expert
    Community Expert
    June 10, 2023

    @Clive S. Davis 

     

    did you edit your personal profile and, if so, did you check that you're signed-in with your personal profile?