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Participant
September 29, 2021
Question

Wrong subscription

  • September 29, 2021
  • 2 replies
  • 151 views

Please note I did annual subscription by mistake and I need to cancel it. When I try to manage my plan it gived notice to update payment details. All the data is correct but still I can't cancel it 

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2 replies

Nancy OShea
Community Expert
Community Expert
September 29, 2021

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
Community Expert
September 29, 2021

Hi shamma,

I recommend you contact Adobe Customer Care.