Wrongful charge to my credit card after cancelling my subscription, I NEED A REFUND, PLEASE HELP!

Question

I started a trial period last month and cancelled my subscription within in a day or two of starting it.

I looked at my credit card statement and there is a new $43 charge from Adobe.

I checked my Adobe account to make sure I did not make a mistake in my cancellation last month, and that there were no invoices etc. and it says I have no paid plan with adobe and should not have been charged!

Ive been trying to find a way to contact them for a couple days now, and have not found any email or customer support links to direct me appropriately, so now I am using this forum in hopes an Adobe rep. can help me get my money back.

Thank you and please help!

Nancy OShea · Answer

[Moderator moved from Using the Community (forums) to Account, Payment & Plans.]With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below. https://account.adobe.com/plansHow do I Cancel my Subscription?https://helpx.adobe.com/manage-account/using/cancel-subscription.html===============Subscription & Cancellation Terms:https://www.adobe.com/legal/subscription-terms.htmlCONTACT ADOBE SUPPORT:================Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpenIn the chat panel, type Billing Agent and hit Enter.Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

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