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Participant
June 16, 2020
Question

Wrongfull billing

  • June 16, 2020
  • 1 reply
  • 185 views

Billied  before free trial was over how to get it refunded.

    This topic has been closed for replies.

    1 reply

    Community Expert
    June 16, 2020

    See the following link for details on your eligibility for refund

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

    If you want to cancel, see the following link for steps on how to do it
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    If it does not work then you will have to contact support. Click on the following link
    https://helpx.adobe.com/contact.html
    Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
    Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y

     

    -Manan

    -Manan