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Bob Lipschultz
Bob Lipschultz
Participant
November 21, 2019

I'm having the same problem. "You don't have access to manage apps". I've spent hours trying to get Adobe Photoshop to download an install on my MacBook Pro running Mojave. There's something blocking setup. I've used the cleaner tool, and restored ACCC. restarted, checked security and privacy, restarted etc.

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
November 21, 2019

What kind of plan do you have -- Individual, School lab, Business Team or Enterprise?  If the latter 3, contact your IT department for assistance.

 

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
November 1, 2019

FYI, this is a public forum that can be seen by everyone  You might want to change your forum screen name to something other than your e-mail.   To change it, log-in to your Adobe Profile page below.

https://account.adobe.com/profile

 

Nancy O'Shea— Product User & Community Expert
    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    October 31, 2019

    Ladyiofnj, what type of Creative Cloud membership are you using? Are you installing the software on a computer and network that you maintain?

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