You'll be able to manage this plan shortly

Question

I want to cancel my plan which started on 4 jun . It had 7 days free trial period which has ended yesterday , now i cannot cancel it because it is saying " You'll be able to manage this plan shortly "I dont know whats causing this problem please help i want to cancel my plan . Help me as soon as possible .

Anshul_Nautiyal · Answer

Hi @keshav_2663,

Thanks for reaching out. Please try the following steps to troubleshoot the issue:

Open https://adobe.ly/4jPCB0b in an incognito or private browsing window and sign in with the Adobe ID used for the subscription.

If the issue persists, try clearing your browser cache and cookies, then reload the page.

Alternatively, try accessing the page from a different browser or device to rule out browser-specific issues.

Ensure you're signed in with the correct Adobe ID—the one used to start the free trial.

If you still see the “You'll be able to manage this plan shortly” message, please wait a few hours and try again, as account updates can sometimes take time to sync.

Once you're able to access the account properly, follow the steps mentioned in this guide to cancel your plan:
https://adobe.ly/4mVzWVD

Hope this helps. Let us know if you need further assistance.

Regards,
^AN

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