Answered
You must resolve a problem with your payment information before you can make any changes to your pla
hello! my 7 days trial was over, but i don't have a lot of money to pay for it and i can't cancel the plan either, please help!!
kgladCorrect answer
Community Expert
May 11, 2024
you must fix your payment. contact adobe support.
there are 2 ways to contact adobe support; chat and twitter (now x):
chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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