"your account has been charged"

Forum|Forum|8 months ago
June 3, 2025
2 replies
508 views

Hi, I just got an email with the below text.

I opened a browser window and logged into my Adobe account, and I see the same in notifications.

I imagine the phone number is part of the "invitation," so I don't want to call it. 🙂 I can't find an actual Adobe support number to call, though.

I'm assuming this a phishing attempt? Can you confirm?

(Sorry if this isn't the correct forum. I searched all but didn't find this message, and I didn't see anywhere specific for security questions.)

Thanks.

Correct answer Kanikas

Hi echos2,

We have raised this issue with our team. Thanks for letting us know.

Thanks

Kanika

Kanikas

Correct answer

Community Manager

Hi echos2,

We have raised this issue with our team. Thanks for letting us know.

Thanks

Kanika

echos2Author

Participant

Okay, thank you.

John T Smith

Community Expert

What do you see for your account at https://account.adobe.com/
If you do not have a subscription contact the fraud number for your credit card

echos2Author

Participant

I have a month-to-month Creative Cloud subscription + the 5 Adobe stock credits that come with. Those are the only things I'd expect -- and they are the only things showing on my account.

Is there a place to report fraud to Adobe? It looks like they're hoping someone will call that number to cancel the account. The email (below) looks pretty legit, but there are a few typos and things that probably indicate phishing -- and which you might not notice, especially from the notifications if you're in the browser window.