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Question

Hey,I'm one of various baffled Adobe Cloud 'clients' who are over and again being sent this message despite the fact that I have refreshed my Mastercard subtleties a few times and I *know* they are 100% right. Adobe can't discover an answer for this issue and in the event that it has influenced you if it's not too much trouble, post a message underneath - perhaps on the off chance that we as a whole add to this conversation Adobe will put additional time and energy into figuring out this membership wreck. So go on, what number of us is this really influencing?Jamesps - any arrangements would be helpful as well - however on the off chance that the circumstance proceeds with Adobe will have fewer CC individuals in the coming months.

John T Smith · Answer

Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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