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October 8, 2026
Open for Voting

Your plan says A$16.49 per month but you are charging A$16.49 per week ?

Your plan says A$16.49 per month but you are charging A$16.49 per week ?  paypal charge

    2 replies

    ShivangiGupta
    Community Manager
    Community Manager
    October 8, 2026

    Hi @knowledgeable_forcecb5c

    I understand how concerning it can be to see repeated charges on your payment method, especially when you were expecting a different billing schedule. I'm happy to provide some clarity based on the information available.

    After reviewing your account details, I can confirm that you are subscribed to Adobe Firefly Standard under a monthly plan billed monthly. Your most recent payment was processed on October 3, which covers your subscription through November 2. Based on your current plan, the next scheduled charge is expected on November 3.

    For reference, Adobe subscriptions are typically offered under the following billing options:

    • Annual plan, prepaid (full year charged upfront)

    • Annual plan, billed monthly (monthly payments with an annual commitment)

    • Monthly plan, billed monthly (monthly payments with no annual commitment)

    Adobe does not offer a weekly billing option for this subscription. From the account information available, I do not see any additional Adobe-initiated charges beyond the subscription payment mentioned above.

    If you are seeing other charges, it's possible that the payment method may be associated with a different Adobe account. To help identify those transactions, please use Adobe's Charge Finder tool: https://adobe.ly/4hzMAsH

    I appreciate you bringing this to our attention, and I understand how important it is to have clarity around billing. If you have any additional questions or need further assistance after reviewing the Charge Finder results, please feel free to reach out. We're here to help and will do our best to guide you in the right direction.


    Kind regards,
    Shivangi

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    ^Shivangi
    kglad
    Community Expert
    Community Expert
    October 8, 2026

    start here https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to make sure you’re checking the correct account(s).  then check them ( https://account.adobe.com ) to see if the subscriptions correspond to your charges.

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