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jürgenk50715479
Known Participant
February 28, 2022
Question

Zahlungsproblem / Abo Problem

  • February 28, 2022
  • 2 replies
  • 324 views

Es ist mir nicht möglich, telefonischen Kontakt zu einem ADOBE-Mitarbeiter zu bekommen!

Wenn ich auf das Symbol: Wenden Sie sich an Adobe, Echte Hilfe von echten Menschen, klicke komme ich wieder auf die vorhergehende Seite! 

Habe es schon mehrmals versucht, schon seit Tagen!!!

Wie kann ich mit einem ADOBE-Mitarbeiter über mein Problem sprechen???

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 28, 2022

[Moderator moved from Adobe Stock Contributors to Account, Payment & Plan.]

 

@jürgenk50715479,
With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Nancy O'Shea— Product User & Community Expert
    reedesign1912
    reedesign1912
    Inspiring
    February 28, 2022

    I'm not sure about phone contacts, but you can begin a secure chat session by clicking on the chat icon on the bottom right corner of this link:  https://helpx.adobe.com/contact.html

     

    It is an automated chat system, but type in AGENT and you will be connected with a real person.

     

    Note:  Pop-up blockers need to be disabled and cookies need be accepted for the chat to work.

     

     

    I hope this helps and you get your issues resolved.

     

    Rob R, Photographer
      J
      jürgenk50715479Author
      Known Participant
      February 28, 2022

      Ihr Link weist auf eine andere Seite! Das hilft mir nicht!

      reedesign1912
      reedesign1912
      Inspiring
      February 28, 2022

      What page are you getting?  Not the one shown in the screen shot?  There is a red arrow pointing to the chat button in the bottom right corner.  My apologies if I wasn't clear.

      Rob R, Photographer
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