Zugriff auf Konto & Kündigung nicht möglich

you should be able to select a different way (eg, email not phone) to change your password to the account you want to cancel when trying to sign in to it.

Hi Daniel,

As per your account details, you have an active Photography plan. If you have access to the email, you can login to your account and proceed with cancelation if it is no longer in use. Please check this article with all cancelation related questions: https://adobe.ly/3L9UAPR

Let us know if you have any questions.

Thanks,

Shivangi

Thank you for being a valued subscriber, and we sincerely hope that you'll consider us again in the future. In the interim, you can use Adobe Express, which is incredibly convenient and lets you seamlessly transition between video creation, photo editing, or making TikTok and much more free of cost. Details here: https://adobe.ly/3XRMQda