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Participant
October 6, 2024
Question

zwei Kontos zusammenfügen

  • October 6, 2024
  • 2 replies
  • 391 views

Hallo, ich habe zwei verschiedene Kontos - in einem sind alle Apps und in dem anderen nur Adobe Stock. Ich möchte sie zusammenfügen um nur ein zu haben. Kann mir jemand vielleicht weiterhelfen? Danke im Voraus!

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    2 replies

    kglad
    Community Expert
    Community Expert
    October 6, 2024

    you'll need to cancel one and add to the other.  ask for adobe help:  there are 2 ways to contact adobe support; chat and twitter (now x):

    chat:
    if you have or want to purchase a subscription, use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

    Participant
    October 7, 2024
    Thanks a lot for your respond!
    kglad
    Community Expert
    Community Expert
    October 7, 2024

    you're welcome.  is everything resolved?

    kglad
    Community Expert
    Community Expert
    October 6, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.




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