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Participant
February 6, 2020
Question

במשך כמה חודשים אני מחוייבת משני כרטיסי אשראח שונים עבור המנוי, לא מצליחה להשיג אותם, מישהו נתקל בדז

  • February 6, 2020
  • 1 reply
  • 139 views
  1. במשך כמה חודשים אני מחוייבת משני כרטיסי אשראי שונים עבור המנוי, לא מצליחה להשיג אותם, מישהו נתקל בדבר כזה?... לא ברור לי בכלל מאיפה הכרטיס השני הגיע לידיהם
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1 reply

John T Smith
Community Expert
Community Expert
February 6, 2020

Google translate

For several months I have been charged with two different credit cards for the subscriber, can't get them,

anyone has encountered such a thing? ... It's not clear to me where the second card came from

 

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730