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Participant
August 11, 2026
Question

全额退款!

  • August 11, 2026
  • 2 replies
  • 11 views

Hi, I recently discovered that I have an Adobe Stock subscription for £47.99 per month. I don’t remember subscribing to this annual plan and I don’t use Adobe Stock.

I would like to cancel the subscription, but I can see an early termination fee of £215.95. Could you please help me cancel the subscription and waive the early termination fee as a goodwill gesture?

I only recently noticed the recurring payments and wasn’t aware that I had an annual commitment.

    2 replies

    kglad
    Community Expert
    Community Expert
    August 12, 2026

    use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to make sure you’re checking the correct account.  then check that account, https://account.adobe.com 

    August 12, 2026

    Hey ​@smart_power48d0 

    Account | Payment | Plan 
    https://community.adobe.com/account-payment-plan-4

    would be a better community to reach out to.
     

    cheers

    Nate