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Participant
August 11, 2026
Answered

全额退款!

  • August 11, 2026
  • 3 replies
  • 29 views

Hi, I recently discovered that I have an Adobe Stock subscription for £47.99 per month. I don’t remember subscribing to this annual plan and I don’t use Adobe Stock.

I would like to cancel the subscription, but I can see an early termination fee of £215.95. Could you please help me cancel the subscription and waive the early termination fee as a goodwill gesture?

I only recently noticed the recurring payments and wasn’t aware that I had an annual commitment.

    Correct answer Jeff_A_Wright

    Thank you for posting, ​@smart_power48d0.

     

    I'm glad to hear that your concerns were resolved by our support team through case ADB-46592574-B4D5.

     

    If you would like to review your support case, check its status, or add updates, please see: View and manage Adobe support cases

    The article explains how to access your support case history, review case details, and communicate with the support team if any additional follow-up is needed.

     

    Since your issue has already been resolved, no further action is required at this time. However, if you have any additional questions, please don’t hesitate to update this public discussion thread, ​@smart_power48d0.

    3 replies

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    August 12, 2026

    Thank you for posting, ​@smart_power48d0.

     

    I'm glad to hear that your concerns were resolved by our support team through case ADB-46592574-B4D5.

     

    If you would like to review your support case, check its status, or add updates, please see: View and manage Adobe support cases

    The article explains how to access your support case history, review case details, and communicate with the support team if any additional follow-up is needed.

     

    Since your issue has already been resolved, no further action is required at this time. However, if you have any additional questions, please don’t hesitate to update this public discussion thread, ​@smart_power48d0.

    kglad
    Community Expert
    Community Expert
    August 12, 2026

    use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to make sure you’re checking the correct account.  then check that account, https://account.adobe.com 

    August 12, 2026

    Hey ​@smart_power48d0 

    Account | Payment | Plan 
    https://community.adobe.com/account-payment-plan-4

    would be a better community to reach out to.
     

    cheers

    Nate