我开通会员但是退款了?为什么

Hi ​@rose4485,

We appreciate you reaching out. I can see that you subscribed to Adobe Firefly Pro Plus monthly plan which was cancelled on May 08, 2026. Adobe offers full refund if the subscription is cancelled within first 14 days. This is reason you received the refund.

If you wish to use the product you can always subscribe to it again. Please refer to this article for more details: https://www.adobe.com/creativecloud/plans.html

I hope it helps.

^Shivangi