결제 이상내역 발견

Hi @excited_day7706,

Thank you for reaching out.

Upon reviewing your account, I can confirm that you previously had an active Creative Cloud All Apps individual plan and an Adobe Stock plan associated with the Adobe ID used to post this query. It appears that you have already initiated the cancellation process for these subscriptions.

To clarify the charges:

• The ₩26,400 was related to your Creative Cloud All Apps plan.

• The ₩39,600 was associated with your Adobe Stock subscription.

Please note the following regarding Adobe’s cancellation and refund policy:

• If the plan is canceled within 14 days of the original purchase, you are eligible for a full refund, and your account will revert to a free membership.

• After 14 days, an early termination fee of 50% of the remaining contract value is applied. For example, if you cancel with three months remaining, you will be charged 50% of the fees for those remaining months.

Why is a cancellation fee applied?
Annual plans paid monthly are offered at a discounted rate. Therefore, if the plan is canceled before the full term ends, an early termination fee applies to offset that discount.

For more information, please refer to the following article:
Adobe Subscription Terms

We hope this clarifies the matter. If you need further assistance or have additional questions, feel free to let us know.