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Participant
February 15, 2026
Answered

결제 취소 및 환불 부탁드립니다

11일이 결제일이고 이번 달에 한 번도 안 썼고 아직 결제일로부터 14일 안 지났는데 결제 취소 요청 드립니다

    Peru Bob
    Peru BobCorrect answer
    Community Expert
    February 15, 2026

    2 replies

    kglad
    Community Expert
    Community Expert
    February 15, 2026

    and usage is irrelevant.

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    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    February 15, 2026

    You can’t cancel here.


    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

    https://helpx.adobe.com/manage-account/using/update-billing-information

     

    Translate