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Participant
September 19, 2023
Question

결제 환불

  • September 19, 2023
  • 1 reply
  • 250 views

앱 다운로드하고 자동으로 결제가되어서 바로 구독 취소했는데 

오늘아침에 결제가 되었네요.. 

사용하지 않는 프로그램입니다ㅜ 환불 부탁드려요..

 

 

1 reply

Participant
June 18, 2025

Hello, I just canceled my subscription, but it seems that the refund has not been processed yet.

Since I no longer use the service, I would like to kindly request a refund.

Please let me know if you need any additional information. Thank you.

kglad
Community Expert
Community Expert
June 18, 2025

you should have two confirmation emails from adobe:

 

one showing your trial start date and the other showing cancellation.  what are the dates of those emails?