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무료체험후 플랜취소 했습니다.. 그러나 다시 결재가 되었습니다...플랜취소 해주세요
<email address removed> 으로 계정활성화 후 로그 아웃 하고 다시 재로그인 할려고 하는데 비빌번호 분실로 다시 로그인이 되지 않습니다..
그래서 플랜취소를 못했습니다.. 빨리 취소하여 주세요... 핼프미!!
kgladCorrect answer
Community Expert
August 28, 2024
contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):
chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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