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비밀번호와계정오류
제가 계정의 이메일 주소를 잘못 입력했는데
비밀번호도 까먹어버려서 찾지도 못하고 있어요
이미 결제를 해놓은 상탠데 몇달째 쓰지를 못하고있는데 방법 있을까요? 급해서 다른계정을 만들어서 글 남겨요ㅜㅜ
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kgladCorrect answer
Community Expert
December 12, 2022
contact adobe support. there are 3 ways to contact adobe; chat, phone and twitter:
chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
phone:
https://helpx.adobe.com/contact/phone.html
twitter:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true
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