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Participant
September 3, 2025
Question

안녕하세요 환불요청합니다.

  • September 3, 2025
  • 1 reply
  • 69 views

무료 체험판을 사용한 당일 취소하였는데 그대로 구독 되어있어서요.

카드 내역을 확인해보니 취소가 안되어있어서 오늘 다시 신청했어요ㅠㅠ

그동안 사용한 이력도 없습니다... 죄송하지만 환불 부탁드립니다.

 

<info removed-kglad>

1 reply

kglad
Community Expert
Community Expert
September 4, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
any remaining subscriptons?

Shivangi_Gupta
Community Manager
Community Manager
September 4, 2025

Hi @quirky_maker0785,

Thanks for reaching out. Adobe offers full refund if the cancellation is done within 14 days. When did you cancel your plan? Did you receive any confirmation email?

Please share it with me through DM. I'll look into the details.


^Shivangi