Skip to main content
Participant
November 11, 2025
Question

어도비 구독 취소 및 환불

  • November 11, 2025
  • 4 replies
  • 164 views

군 입대로 인해 25.06월부로 어도비 구독을 취소 했는데 자꾸 결제가 됩니다. 

환불 및 결제가 안되게 해주세요 ㅠㅠㅠㅠㅠ 

 

돈이 자꾸 나갑니다 ㅠㅠㅠ 

 

주문번호: RTSNWVFF33LV58XG6:649420:korean_local_card / 78,1000원 

4 replies

Participant
August 22, 2026

제발 다 취소좀 환불 받고 싶어요

kglad
Community Expert
Community Expert
August 22, 2026

@good_photo42ce 

 

no one here can do that for you.  you must cancel your own subscription.

 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html 

 

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

kglad
Community Expert
Community Expert
November 11, 2025
gupta shivangi
Legend
November 11, 2025

Hi skillful_Daisy6526,

We appreciate you reaching out. As per your account details, I confirm there is no active subscription associated with this email address. Also, there have been no recent transactions requested by Adobe. Did you check with your bank about the transactions?

Let us know. 

^Shivangi