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December 22, 2025
Question

이중 결제되었습니다. 환불해주세요

  • December 22, 2025
  • 3 replies
  • 184 views

플랜을 변경하는 과정에서
이번 달에 26,400원이 두 번 결제되었습니다.
또한 구독 시작 후 14일 이내입니다.

중복 결제된 금액과
현재 활성 플랜 모두
전액 환불로 취소 요청드립니다.

3 replies

gupta shivangi
Legend
December 22, 2025

@ob_default47221624, I confirm that a refund has been initiated by Adobe. I would recommend you to wait for 12-14 days for the refund to process.

I hope it helps.


^Shivangi

John T Smith
Community Expert
Community Expert
December 22, 2025

This is a public forum, not Adobe support... other users can't help

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

kglad
Community Expert
Community Expert
December 22, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?