중복 결제, 이중 결제가 되었어요

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블랙프라이데이 혜택 받으려고 했는데

이미 1번 결제가 완료되었고,

그다음 플랜변경했더니 결제가 2번째로 되었고

플랜변경이 안되어있길래 또 변경누르기 총 3번 중복 결제, 이중 결제가 되었어요

kglad

Community Expert

buying deals is risky. reading the fine print is mandatory and still no guarantee that you'll get what you expected.

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Jeffrey_A_Wright

Legend

Thanks for posting to this public discussion forum. You may want to consider working with someone locally if you find yourself making duplicate purchases regularly. I can confirm that only one subscription is active. If you do not want that subscription, then please complete the self-cancel process listed at https://adobe.ly/4oJAAG4.

Any refunds from your previous purchases will be issued within 14 days. Please see https://adobe.ly/4i1Bj31 for more information. ^JW

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