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Participant
July 16, 2025
Question

플랜을 취소했는데 결제가 되었습니다.

  • July 16, 2025
  • 2 replies
  • 69 views

전날 분명히 플랜을 취소했는데 되려 돈이 빠져나가고 결제가 되어있었습니다.

환불해주시면 감사하겠습니다

2 replies

kglad
Community Expert
Community Expert
July 22, 2025

... it takes 1-2 weeks for refunds to finalize.

Jeffrey_A_Wright
Community Manager
Community Manager
July 16, 2025

Divine_mirage, thanks for posting about your recent subscription commitment to this public discussion forum. I can confirm that you did cancel the subscriptions under your account. Please see https://adobe.ly/4nQObva for information on the cancellation and refund process. ^JW