환불

Thank you for reaching out.

As checked, I can confirm that you previously had an active Premiere Pro plan associated with your Adobe ID. This plan has now been cancelled.  However, records indicate that a Premiere Pro subscription was purchased on June 9 and subsequently cancelled on June 24. This was a monthly subscription with monthly payments.

Please note the following terms for monthly plans:

• If cancelled within the first 14 days of the initial purchase, there is no cancellation fee, and a full refund is issued.

• If cancelled after 14 days, no refund is available, and the service continues until the end of the current billing period.

As your cancellation was made after the 14-day period, a refund is not applicable in this case.

For more details, please refer to the subscription terms here:
https://adobe.ly/46ajSZW

Let us know if you need any further assistance.