A adobe creative cloud necessária para resolver o problema não foi encontrada ou está corrompida.

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html