Access Denied

I've never encountered this before

I can log in to my account but can't access the apps from there

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Community Expert

does your account show that you have an individual subscription, https://account.adobe.com

if yes, sign out and then back in to the cc desktop app using the same adobe id/password used to check yoru account, https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html

if you have a teams or enterprise or education subscription, contact your admin.

Participant

PS This is in relation to Creative Cloud

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