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December 11, 2025
Answered

Access Restricted, "Plugins are unavailable for your user type"

Que dois-je faire pour avoir acces au plug in avec mon compte, il me semble avoir la version complete de la suite Adobe... 

    erinferinferinf
    erinferinferinfCorrect answer
    Adobe Employee
    December 19, 2025

    This is a new problem in the last few days, I've posted more about it here: https://community.adobe.com/t5/exchange-bugs/access-restricted-plugins-are-unavailable-for-your-user-type/idi-p/15637733#M155

     

    We're working on a fix. It's concerning that people with personal accounts seem to be affected, that's unexpected...


    An update:  The change was rolled back. Let us know in this thread if you continue to experience this problem.

    10 replies

    December 11, 2025

    Estou com o mesmo problema (J'ai le même problème)

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    kglad
    Community Expert
    Community Expert
    December 11, 2025

    @35092896 @Manuel27603607frqu 

     

    do you have an education, teams or enterprise subscription?

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    Participant
    December 11, 2025

    i do, i have the same problem

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