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Participant
June 26, 2025
Answered

Acrobat Pro

  • June 26, 2025
  • 1 reply
  • 168 views

I have the full creative cloud package, which includes acrobat Pro. I see that it's in my package, but if I install it, the regular acrobat is installed on my computer. I've tried everything that's recommended, uninstall-reinstall, account disconnection etc. Nothing works. I'm on a Mac and my Mac is up to date. I need to make an interactive pdf with calculation formulas and the ‘calculation’ function is offered just the Pro. Help 🙂

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Correct answer kglad



uninstall acrobat, including preferences, per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

run the acrobat cleaner, https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

 

update your os

 

restart your computer 

 

reinstall acrobat

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 26, 2025



uninstall acrobat, including preferences, per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

run the acrobat cleaner, https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

 

update your os

 

restart your computer 

 

reinstall acrobat