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Answered

add an option / feature to be logged in with 2 different emails to 1 account with 1 subscription

Forum|Forum|1 year ago
October 8, 2024
3 replies
8757 views

to the dear developer teams: hello my wish and request is: please add an option / feature to be logged in with 2 different emails and 2 different computers to 1 account with 1 subscription plan hope it will be added soon thank you

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Correct answer Anshul_Nautiyal

Hi there,

We cannot locate an active plan associated with the Adobe ID you used to post your recent query.

Currently, Adobe does not allow users to log into one account with two different email addresses, even if it's on two different computers. Each Adobe account is tied to a single email address, and that email is associated with the subscription plan. Adobe allows users to use one account on multiple devices, but the logins must have the same email and account credentials.

Thank you.

Regards,
^AN

kglad

Community Expert

@hana234apps

do you have a teams or enterprise subscription?

H

hana234appsAuthor

Participant

Hi @Kalvyn Rasquinha thank you for your response, the reason i need to log in to a different email address is because who own the account, who pays for the account, have he's own files he edit, and i have my own files i edit, and we want the files to be private, that's why i need to log in to a different email but the same subscription plan, he pays for both of us

H

hana234appsAuthor

Participant

to the dear developer teams: hello my wish and request is: please add an option / feature to be logged in with 2 different emails and 2 different computers to 1 account with 1 subscription plan hope it will be added soon thank you

A

Anshul_Nautiyal

Correct answer

Community Manager

Hi there,

We cannot locate an active plan associated with the Adobe ID you used to post your recent query.

Currently, Adobe does not allow users to log into one account with two different email addresses, even if it's on two different computers. Each Adobe account is tied to a single email address, and that email is associated with the subscription plan. Adobe allows users to use one account on multiple devices, but the logins must have the same email and account credentials.

Thank you.

Regards,
^AN

Kalvyn Rasquinha

Community Manager

Hi @hana234apps , can you help me understand why you would be using two different email addresses to sign in to the same account? You can sign in to two different machines with the same Adobe ID today

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