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Participant
May 25, 2024
Question

adobe apps: old iPad to new iPad

  • May 25, 2024
  • 2 replies
  • 242 views

i have an older 12.9 ipad pro. Dropped and screen cracked, nothing visible. How do I remove authorization from old ipad to new ipad? Not so much files, backed up on external drive, just the apps; photoshop, Lr, and Lrc.

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2 replies

kglad
Community Expert
Community Expert
May 25, 2024

are you having any problem signing into your cc app on you new ipad?

jane-e
Community Expert
Community Expert
May 25, 2024

@esko671 

 

Were you making automatic backups?

 

Here are the instructions from Apple:

https://support.apple.com/en-us/119967

 

In addition, Apple can repair your screen (for a fee).

https://support.apple.com/ipad/repair

 

You can also simply install from the App Store and sign in with your Adobe ID.

 

FYI: this is not an Adobe question — it's an Apple question. Another moderator may move your post.

 

Jane