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Participant
May 12, 2025
Answered

Adobe CC icon keeps showing error alert sign on top menu bar of my screen

  • May 12, 2025
  • 2 replies
  • 100 views

I'm unsure what the issue is here. I've updated everything and checked for any signs of error.

Correct answer kglad

without any other information you can safely reset your app

 

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 12, 2025

without any other information you can safely reset your app

 

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Tarun Saini
Community Manager
Community Manager
May 12, 2025

Hi 

@CARAVAN_jemma

,

We're sorry to hear about this. Could you please share a screen recording of the issue you're seeing in order to assist you further?

 

We're here to help, just need some info.

 

Regards,

Tarun