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Participant
Dec 10, 2020 1:50 AM UTC
Question

Adobe creative cloud causing high ping in games and other network issues

So i installed ACC for the first time about a week ago and i game alot on my pc,i noticed that my ping got higher than usual not in just one game (fortnite, apex, rainbow six), then i noticed that the default servers in my games have changed automatically, after trying some solutions nothing worked even going to the old servers, then i reinstalled my windows and everything is normal, my ping is fine the default servers in my games are back to normal, then i said let's download the ACC again to and lo and behold i have the freaking same problem again. Anyone had the same issue, and is there any fix for it.

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8 replies

Participant
Dec 7, 2024 8:18 PM UTC

It seems that installing Adobe Creative Cloud (ACC) is causing high ping and network issues for this user. They noticed that after installing ACC, their ping in games like Fortnite, Apex, and Rainbow Six increased, and the default servers in these games were automatically changed. Despite trying various solutions, including reverting to old servers, the issue persisted until the user reinstalled Windows, which resolved the problem temporarily. However, upon reinstalling ACC, the issue returned. The user is seeking advice on whether others have encountered this issue and how to fix it.

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kglad
Community Expert
Community Expert
Dec 7, 2024 8:42 PM UTC

sign out and end adobe background processes 

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Just Shoot Me
Legend
Dec 12, 2020 12:59 AM UTC

Turn off the Adobe Creative Cloud Desktop app. You can do that in the preferences for that program.

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kglad
Community Expert
Community Expert
Dec 10, 2020 3:05 PM UTC

try shutting down the adobe processes when you play and see if that returns your ping to what you expect.

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Participant
Dec 11, 2020 4:51 PM UTC

I tried that, but it worked for only a few minutes.

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kglad
Community Expert
Community Expert
Dec 11, 2020 5:02 PM UTC

why'd it stop working?  were any adobe processes re-started?

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