Adobe Log Transport Just Appeared in Launchpad - What Is It???

Question

I am using a Mac computer and only have Lightroom and Photoshop installed on it from the CC plan, today i neded to restore my Mac from a Time machine backup from the day before and after the restore had completed there was an Adobe LogTransport icon on my desktop that was not there before. When i click on it nothing happens and i am unable to delete it.
Can anyone tell me what it is and why it has suddenly appeared?
 
Thanks.
Darren
 
Picture of the icon attached.

kglad · Answer

do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

restart your computer (don't skip this)

reinstall the cc desktop app*

*use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

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