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Pacocenic
Participant
August 26, 2026
Answered

Al activar Creative Cloud, me aparece el código error 190 y me dice que no se puede actualizar, cuando tengo el sistema operativo Windows 10 versión 22H2

Me aparece dicho error, código error 190 y me dice que no se puede actualizar Creative Cloud, miro la lista de errores, y mi equipo tiene el sistema operativo Windows 10, versión 22H2, y no entiendo porqué aparece.

Peru Bob
Peru BobCorrect answer
Community Expert
August 26, 2026

See here:

 

4 replies

d1malien
Inspiring
August 27, 2026

I got the same Error 190 today, even though Windows 10 22H2 is still listed as a supported operating system in Adobe's Creative Cloud system requirements:

https://helpx.adobe.com/download-install/apps/system-requirements/creative-cloud-requirements.html

I would also like to raise a broader concern regarding Adobe's decision to discontinue Windows 10 support for applications such as Bridge and other Creative Cloud components.

Windows 10 22H2 remains a stable, mature and fully functional operating system for professional creative work. In my experience, it currently provides better stability, consistency and resource efficiency than Windows 11, without preventing modern Adobe applications from performing their core functions.

Microsoft also continues to provide Extended Security Updates for eligible Windows 10 22H2 systems through October 12, 2027:

https://www.microsoft.com/en-us/windows/end-of-support

For this reason, I believe Adobe is dropping Windows 10 support too aggressively. For professional users, an operating-system upgrade should be driven by a genuine technical requirement, not simply by an artificial compatibility restriction when the existing OS is still secure, stable and technically capable of running the software.

This is especially confusing when Adobe's own general Creative Cloud 2026 requirements still list Windows 10 22H2 as supported for most desktop applications.

I hope Adobe will reconsider this policy, or at minimum continue providing compatible updates for Windows 10 users for as long as there is no clear technical reason preventing the applications from running on it.

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kglad
Community Expert
Community Expert
August 27, 2026

​@d1malien 

 

please don’t post duplicate messages

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Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
August 26, 2026

See here:

 

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kglad
Community Expert
Community Expert
August 26, 2026

do a clean cc install:

 

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

 

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

 

restart your computer (don't skip this)

 

download the cc desktop app by using the links at the both of this page, https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/download-creative-cloud-desktop-app-from-web.html

 

install the cc desktop app using an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

 

use the desktop app to install your cc programs/trials

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