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Pacocenic
Participant
August 26, 2026

Al activar Creative Cloud, me aparece el código error 190 y me dice que no se puede actualizar, cuando tengo el sistema operativo Windows 10 versión 22H2

  • August 26, 2026
  • 2 replies
  • 5 views

Me aparece dicho error, código error 190 y me dice que no se puede actualizar Creative Cloud, miro la lista de errores, y mi equipo tiene el sistema operativo Windows 10, versión 22H2, y no entiendo porqué aparece.

2 replies

Peru Bob
Community Expert
Community Expert
August 26, 2026

See here:

 

kglad
Community Expert
Community Expert
August 26, 2026

do a clean cc install:

 

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

 

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

 

restart your computer (don't skip this)

 

download the cc desktop app by using the links at the both of this page, https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/download-creative-cloud-desktop-app-from-web.html

 

install the cc desktop app using an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

 

use the desktop app to install your cc programs/trials