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Participant
July 26, 2025
Question

Al instalar Adobe Cloud Desktop, comienzo a tener problemas con mi teclado de notebook.

  • July 26, 2025
  • 1 reply
  • 250 views

Al instalar Adobe Cloud Desktop, comienzo a tener problemas con mi teclado de notebook. 

De estar funcionando lo más bien, el teclado de mi notebook comienza a tardar en responder durante unos segundos. Luego se soluciona y al dejar de teclear, el problema regresa otra vez. 
Si ingreso en modo seguro, la computadora funciona perfecto. 
Probé desintalar todos los programas de adobe. Formatié la computadora, volví a instalar el programa de adobe y el problema regreso otra vez! La verdad una pena.  

Me gustaria saber si a alguien más le pasó ? 

Mi sistema operativo es window 11 home. Y la notebook es una gamer 2024.

Gracias.

 

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After installing Adobe Cloud Desktop, I started having problems with my laptop keyboard.

After it was working perfectly, my laptop keyboard began to slow down for a few seconds. Then it cleared up, and when I stopped typing, the problem returned.

If I entered Safe Mode, the computer worked perfectly.

I tried uninstalling all Adobe programs. I reformatted the computer, reinstalled Adobe, and the problem returned! It's a real shame.

I'd like to know if this has happened to anyone else?

My operating system is Windows 11 Home. And my laptop is a 2024 gaming laptop.

Thanks.

1 reply

kglad
Community Expert
Community Expert
July 26, 2025

there are problems with gaming video drivers and adobe apps.  try using a studio driver.

Participant
July 27, 2025

Thanks for your reply. I'm really interested in what you mentioned about the Studio Driver, but I'm not entirely sure how to go about it.

Could you please explain a bit more what it means to use a Studio Driver?
Where can I get it, and how do I install it properly?
Also, in your experience, does this specifically help with the keyboard lag issue, or is it more about general Adobe compatibility?

I'm using a Lenovo Legion 5 Pro, in case that helps.

Thanks again!

kglad
Community Expert
Community Expert
July 27, 2025

what video card?