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dimarogachevskiy
Participant
Mar 22, 2025 6:06 PM UTC
Answered

Apps settings get reset after every update (Help needed)

Hi!

I'd appreciate some help on an issue I keep experiencing for years. The problem is that after every major update to Photoshop, Lightroom and Lightroom Classic, the settings (or should I say "preferences") in these apps get reset to their initial state. It means that after single update I have to manually restore all my settings to the desired state and I must say it takes quite some time to do it for all the apps I use. To take Lightroom Classic for example, it means that after every update I open the app and it looks like it was just freshly installed - all my develop presets, export presets, app settings, interface settings are gone, reset to initial state. It's extremely inconvenient and I'm wondering if I'm the only one experiencing such problems.

I would greatly appreciate some feedback from those who may know something about it, because I didn't manage to find a solution for this and at this point I'm just a bit desparate.

kglad
kgladCorrect answer
Community Expert
Mar 22, 2025 7:51 PM UTC

exactly correct.  disable auto-updates and when there's a major (not minor) update to an app, after clicking update, you'll see a panel giving you the option to remove the app's  preferences. unticking that will preserve your app's preferences.

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4 replies

creative_dancer0D4D
creative_dancer0D4D
Participating Frequently
Feb 2, 2026 3:54 PM UTC

I have had the same problem for several years even though I have changed computers twice since then and on my PC I still have this problem. I don't have the problem on my laptop and I have always disabled automatic updates and it still does them despite everything.

 

Have you fixed the problem?

 

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Mar 22, 2025 7:05 PM UTC

when you're updating you have the option to reset preferences, or not.  you want to untick the option to remove your preferences.

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    dimarogachevskiyAuthor
    Participant
    Mar 22, 2025 7:23 PM UTC

    Dear kglad, I'd like to thank you for your answer. I have auto-updates turned on in Creative Cloud app, so it just updates the apps automatically, without prompting me. But anyway, where can I find this option to reset or not reset prefernces. Would you be able to attach a screenshot of how it looks? I have been using Creative Cloud for a few years already and honestly I don't recall seeing this option. Thank you.

    PS: I turned off the auto-updates, let's see if next time there will the option you mentioned.

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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Mar 22, 2025 7:51 PM UTC

    exactly correct.  disable auto-updates and when there's a major (not minor) update to an app, after clicking update, you'll see a panel giving you the option to remove the app's  preferences. unticking that will preserve your app's preferences.

    Translate
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