Arquivo da nuvem sumiu

Hi @Mikael_Jacob7130,

Thank you for reaching out. Upon review, we can confirm that you have an active Creative Cloud Individual plan associated with the Adobe ID used to post your query.

Please note that Adobe is discontinuing Creative Cloud Synced Files for both personal and business accounts. As a result, files saved in the Creative Cloud Files folder and synced to the cloud will no longer be accessible after the specified date.

For more details, please refer to the official Adobe documentation: End of Support for Creative Cloud Synced Files.

Here are a few steps you can take to try and locate your Photoshop file in Adobe Creative Cloud:

Check the Creative Cloud Folder on Your Computer:

On Windows: C:\Users\<Your User Name>\Creative Cloud Files
On macOS: Mac HD/Users/<Your User Name>/Creative Cloud Files.

Check the Deleted Section Online:

Go to Adobe Creative Cloud Deleted Files and sign in if prompted. Check if your missing file is in the Deleted section.

Check the My Assets Section Online:

Navigate to Adobe Creative Cloud Files and sign in. Look for your file in the Files section.

Check for Duplicate or Different Creative Cloud Folders:

Sometimes, there might be a duplicate Creative Cloud files folder in the home folder of another user account on your computer.

Hope this helps. Let me know if you need more assistance.

Regards,