Available in your plan.

3 replies
544 views
Translate

Hi. I see these in my Creative Cloud. Does that mean I can use these apps with my current plan at no additional charge? I wouldn't want to click install and later find out an extra charge in my coming billing.

App installs and updates

This topic is closed to new replies. Start a new post to keep the conversation going.

Kalvyn RasquinhaCorrect answer

Community Manager

Hi @rkaru. Yes, it looks like you have Illustrator and Lightroom available. You have two separate paid plans or trials for both. You can find more by going to https://account.adobe.com.

Premiere Rush is a freemium app so you don't need a plan to use it. UXP Developer Tools is you build plugins, etc. for the other Adobe apps.

Kalvyn Rasquinha

Correct answer

Community Manager

Hi @rkaru. Yes, it looks like you have Illustrator and Lightroom available. You have two separate paid plans or trials for both. You can find more by going to https://account.adobe.com.

Premiere Rush is a freemium app so you don't need a plan to use it. UXP Developer Tools is you build plugins, etc. for the other Adobe apps.

Translate

R

rkaruAuthor

Participant

Hi Kalvyn, thanks for the response. I had only installed Illustrator on trial previously, and cancelled before the 7 days trial period was over. I didn't realise it is still on, and charged 2 months for it. Will contact Support to help resolve this. Thanks.

Translate

kglad

Community Expert

@rkaru

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.