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Participant
April 7, 2024
Question

Bridge 2024 will not run after update

  • April 7, 2024
  • 1 reply
  • 242 views

I tried openning Bridge 2024 (v 14.0.3) today and I get the message "This App can't run on your PC. To find a version for your PC, check with the software publisher." So, what's the problem? How do I roll back to an earlier version?

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1 reply

kglad
Community Expert
Community Expert
April 7, 2024

that message means your computer doesn't meet specs, but that should have been detected by the cc desktop apo and not offered that update.

 

1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

2. for versions cc 2019 and older, use prodesigntools.com*.

3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links**.

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* most (but not all) adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

follow the directions (esp, step 1)

save the install file. it may not remain online.

thank jim @ prodesigntools.com
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** this support is currently not available. ie, there's a significant gap (between 2019 and last year) in the available previous versions.

opposition to this decision (to limit available previous versions) has been conveyed to adobe officials who are therefore aware of the problems caused by this policy. however, unless/until changes are made, nothing can be done to legally access these files.