Participant

Question

Can I share videos files using creative cloud storage?

Forum|Forum|2 years ago
October 5, 2023
2 replies
1227 views

I just purchased adobe creative cloud subscription with 100GB storage. So i want to use that storage to store my files and share files with other. Like videos, pictures and everything. But everytime i upload any files it's showing me error 'file format not supported'.

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Community Expert

Community Expert

you can use your local cc sync folder, but that's a temporary solution because adobe's changing that feature

for enterprise and teams, https://helpx.adobe.com/enterprise/kb/eol-cc-synced-files-for-business-plans.html

for individual subscribers, https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html

Community Expert

Community Expert

Which Adobe application are you using and what is the file format you are using? Can you show a screenshot of the error?

Jane

Gourav5C3CAuthor

Participant

I'm just trying to use the the adobe cloud storag to share files. Just like we use google drive. I tried mp4 and jpg format and i got this error.

Community Expert

Community Expert

again, you have to use your sync folder or your assets website (listed first)

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com