Can not run or reinstall CC or install new purchase after update to OS 26.6.2

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Can not run or reinstall CC or install new purchase after update to Mac OS 26.6.2. Newest MacBook Air. Help!

DeWaine32097581br2oCorrect answer

Participant

I did a clean sweep of all cc Apps and data, restarted the machine, installed a clean version of cc Using a much better Wi-Fi connection, Rebooted again, even though I may not have needed to do this, then installed my new Photoshop app.

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DeWaine32097581br2oAuthor

Participant

Issue has been resolved. Many thanks!

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Manan Joshi

Community Expert

What solved it? Would you mind sharing the solution for others who may have the same problem?

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-Manan

D

DeWaine32097581br2oAuthorCorrect answer

Participant

I did a clean sweep of all cc Apps and data, restarted the machine, installed a clean version of cc Using a much better Wi-Fi connection, Rebooted again, even though I may not have needed to do this, then installed my new Photoshop app.

Translate

M

Manan Joshi

Community Expert

What error do you get? Did you install Creative Cloud Desktop app first?

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-Manan

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