Can't change region, can't uninstall Photoshop — seriously?

Hi there,

I used to have a Photoshop license provided by my employer. Now that I’ve left the company, I’m trying to set things up using my personal Google-linked account. However, for some reason, my account region is set to Russia — which means I can't purchase anything, not even start a free trial.

Because of that, I can't even uninstall Photoshop from my PC. There is no "Uninstall" button in the Creative Cloud app (only "Buy" or "Free Trial"), and Photoshop is not listed in the Windows control panel under installed applications. When I try to remove Creative Cloud itself, I get an error saying that some apps still require it — even though I can’t access or remove those apps.

On top of all this, I can't change my account region — there's no option in the profile settings, and your chatbot refuses to connect me with a real support agent because I don’t have an active plan (which I can't buy due to the region lock).

Are you guys serious?

Could you please stop holding my system hostage and let me remove your software from my PC?

It's genuinely impressive how a company specializing in creative software managed to create such an unreasonably inflexible and user-hostile experience. Well done.