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Sam T_Uy5006
Participant
February 20, 2025
Answered

Can't Install Anything (Video Attatched)

  • February 20, 2025
  • 1 reply
  • 389 views

Hi, I need to use Adobe After Effects for an assignment.

I've used adobe apps before on my laptop and at school computers but on my desktop (Windows 11) I seem to suddenly keep running into problems.

First I try installing After Effects independently and keep running into error 206. I go through every solution, including turning off my firewall but nothing works.

I get the reccomendation that I install the Creative Cloud app to manage installations and apps through there.

I download Creative Cloud completely fine, but now I'm running into error 118 which is strange because my connection is completely fine! Additionally, it seems like the error keeps popping up erratically. I know 118 typically signifies a problem on the users side but this just doesn't seem right. I have a video attatched showing what I'm talking about here. Any help on finally getting After Effects to install so I can do my assignment?

Correct answer Sam T_Uy5006

Okay. Turns out my desktop might just not have enough RAM to run after effects at the same time as other applications (which means I have to borrow my family's laptop to view lessons while working on this assignment which is annoying, but doable). So, problem solved.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 20, 2025

use a different non-opera browser to download the cc app using rhe last suggestion below 

 

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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Sam T_Uy5006Author
Participant
February 20, 2025

I use firefox, so downloading the installer isnt a problem at all.
I did use the Windows 10 download instead of Windows 10 and up, but I seem to keep going offline. I have no idea why considering all my other apps run perfectly fine, it's just creative cloud that seems to have this problem.

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Sam T_Uy5006AuthorCorrect answer
Participant
February 20, 2025

Okay. Turns out my desktop might just not have enough RAM to run after effects at the same time as other applications (which means I have to borrow my family's laptop to view lessons while working on this assignment which is annoying, but doable). So, problem solved.

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